I have a non-Consumer Cellular phone. How do I set up messaging and web access?

• Name: ereseller
• Proxy port: Blank or Not Set
• Proxy push: Enabled or None
• Authentication type: secure, none, or not set
• Username: <Blank>
• Password: <Blank>
• APN: ereseller
• MMSC: http://mmsc.mobile.att.net
• MMS Proxy: proxy.mobile.att.net
• MMS Port: 80
• Authentication Type: None or Not Set
• APN Type: default,mms,supl,xcap,fota

As an alternative , for many phone models, we are able to remotely configure your phone to our data service. Contact a customer service agent with the IMEI number (serial number) of your non-Consumer Cellular phone to receive the settings via free text message. If your cellphone is not remotely configurable, we often have instructions specific to your model of cellphone. We can instruct you over a phone call or we can provide these instructions to you via email.

Important notes!

• APN Type: Some phones have an “APN All Types” or “Internet + MMS” option to select or you can type “default,mms,agps,supl,fota” as the APN type to set this as all profiles. Use commas and do not use any spaces.
• Most Android phones have MMS and Web settings combined to be entered in one profile. If not, separate profiles will need to be created for data and MMS to both work.

After entering the APN settings above, you’ll need to complete the following steps:

• From the “Access Point Name” screen, verify the Consumer Cellular (CC) profile you just created is selected. If it hasn’t already been selected, simply tap the circle/radio button to select it.
• In order to verify the settings were entered correctly, you’ll need to disable Wi-Fi, and then power cycle your cellphone by turning it completely off for a few minutes.
• When you turn your cellphone back on, it’s possible that you’ll still see the old error message when you try to access the internet. If this happens, please click on the address bar and enter a different URL to see if you can access a different website. If you’re still in need of assistance, please feel free to contact us at (888) 932-3591.

Applies to: Android tablets with cellular capability, including brands like Samsung, Lenovo, and others. Note: Some Tablets may not allow APN modification.

Step-by-Step Instructions:

1. Ensure the device has an active Consumer Cellular SIM card installed and is powered on.
2. Connect to Wi-Fi if possible (example: Settings>Connections>Wi-Fi), to ensure smooth configuration.
3. Open Settings App. Select: Connections > Mobile Networks > Access Point Names (APNs).
   1. If 'Mobile Networks' or 'APNs' is not visible, tap 'More' or use the search function in Settings.
4. Tap '+ Add' or 'New APN' (location may vary by device).
5. Enter the APN settings exactly as listed below:

Required APN Setting:

• Name: ConsumerCellular
• APN: ereseller
• Proxy: Not set or blank
• Port: Not set or blank
• Username: Not set or blank
• Password: Not set or blank
• Server: Not set or blank
• MMSC: Not set or blank
• MMS Proxy: Not set or blank
• MMS Port: Not set or blank
• MCC: 310
• MNC: 410
• Authentication Type: None
• APN Type: default,mms,supl,xcap,fota
• APN Protocol: IPv4/IPv6
• APN Roaming Protocol: IPv4/IPv6
• Bearer: Unspecified or leave blank
• MVNO Type: Blank or ‘GID’ if Type required

If you have an Apple device, manually entering data settings is not required, however you may need to take a couple of steps if data is not working automatically once the phone is activated on Consumer Cellular service. In order for cellular data to work on a non-Consumer Cellular Apple device, follow these steps:

• The Apple device must have the most recent version of iOS
• Connect the phone to Wi-Fi
• Check for a carrier profile update by navigating to Settings > General and About. If an update is available, a pop up will notify you to install it. Once this is done, turn off Wi-Fi, power the iPhone completely off then back on, and then test the data.

If you have an Apple device and data is not working after taking these steps, please contact customer service for assistance at (888) 932-3591.

Other notes:

1. Our data plans offer a variety options for any type of wireless user, from light-use to unlimited. All of our data plans include unlimited texting.
2. Please understand that, while our Customer Service representatives do everything they can to help solve customers’ problems, we can’t guarantee every cellphone model can be configured with our data service.
3. Many phones that are compatible with our service will allow you to modify the settings and begin using our picture messaging and web service. However, there are some phones that will not work. If you have difficulties we can help you select one of our affordable data capable phones that will arrive fully programmed.
4. A non-consumer cellular phone must be fully unlocked in order for our data settings to be installed.